Shipping policy

Shipping Policy

At Koazu.com, we are dedicated to providing a seamless and efficient shipping experience for our customers. Please take a moment to review our shipping policy for important details on order processing, delivery times, and shipping fees.

Order Processing Time:

• Order Processing: After payment confirmation, we require 1-3 business days to process your order. Once your order has been shipped, you will receive a notification.

Delivery Times:

• Shipping to the USA, UK, Canada, and Other Countries: Customers in the United States, United Kingdom, Canada, and various other countries can expect an estimated delivery time of approximately 7-15 business days. While most packages arrive within the expected time frame, actual delivery dates may be influenced by external factors such as flight schedules and weather conditions.

Shipping Costs:

• Free Shipping on Orders Over $59: We offer free shipping for orders with a total value of $59 or more.

• Standard Shipping Fee for Orders Below $59: For orders with a total value below $59, a standard shipping fee of $9.9 USD will apply.

Please note that the mentioned shipping fees are non-refundable.

Additional Information:

• Orders may be subject to customs and import duties based on the destination country, for which customers are responsible.

• While we make every effort to provide accurate delivery estimates, please be aware that unforeseen circumstances may affect the actual delivery date.

• Upon shipment, you will receive a shipping confirmation email with tracking information, allowing you to monitor your package's progress.

We are committed to ensuring your satisfaction with our service. If you have further questions or require assistance, please do not hesitate to reach out to our dedicated customer support team. Thank you for choosing Koazu.com for your shopping needs.